Refund policy

Return and Refund Policy

We want you to be satisfied with your order. If you need to request a return, please contact us within 30 days of delivery with your order number and the reason for the return.

To be eligible for a return, items must be unused, uninstalled, and in their original packaging. Items that have been installed, modified, damaged after delivery, or used in production may not be eligible for return. Custom, special-order, clearance, or final-sale items may not be returnable unless they arrive damaged or incorrect.

Please contact us before sending any item back. Returns sent without prior approval may not be accepted. Customers are responsible for return shipping costs unless the item is defective, damaged on arrival, or incorrect due to our error.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item, packaging, and shipping label. We will review the issue and work with you on a replacement, store credit, or refund.

Refunds are issued to the original payment method after the returned item is received and inspected. Original shipping charges are non-refundable unless the return is due to our error. Processing times may vary depending on your payment provider.

Exchanges may be available for eligible items, depending on stock. If the item you need is unavailable, we may offer a refund or store credit.